After listening to feedback from the university community regarding Microsoft’s Clutter e-mail feature, OIT has been working with Microsoft to develop a solution for turning off Clutter. At 9:00 a.m. Tuesday, April 19, OIT will turn off Clutter for all Office 365 users.
It will take several hours to run through all the accounts. After this time, e-mail will no longer be sorted to the Clutter folder, and any messages in the Clutter folder can be moved to the Inbox or deleted.
If you wish to use the Clutter feature, you can turn it back on by following the instructions in the OIT Knowledge Base. If you have any questions or need assistance, contact the OIT HelpDesk at 865-974-9900 or http://help.utk.edu.