November 12, 2015
To: UT Students
From: Volunteer Dining
Subject: Flex Plan Refunds
The time frame to request a refund of any unused Flex Dollars is December 11-31, 2015. During this time, you will be able to log on to your MyUTK account, click the link in the “Important Messages” section, and submit your refund or rollover selection for any unused Flex Dollars.
You may choose one of the following options:
1) Refund any unused Flex Dollars
Unused Flex Dollars will be refunded to you via check or direct deposit.
2) Roll any unused Flex Dollars into your spring semester Flex Dollars account
Unused Flex Dollars will be transferred to your spring semester Flex Dollars account. This will be in addition to the $300 spring semester flex charge (i.e., If you have a remaining flex balance of $50, your new flex balance will be $350). Your balance will be viewable on your MyUTK account.
3) Roll any unused Flex Dollars into your VolCard account
Unused Flex Dollars will be transferred to your VolCard account, which can be used at any participating location, including off-campus merchants. See where you can use your VolCard account.
4) Roll any unused Flex Dollars to pay spring tuition and fees
Unused Flex Dollars will be transferred and applied to your spring fees account.
If you have any unpaid fees for the current semester, your unused Flex Dollars will first be applied toward those fees before any refunds or rollovers are processed.
If you do not make a choice between December 11 and December 31, any unused Flex Dollars will be transferred into your VolCard account (option 3).
Please choose your option carefully, because once you have made your refund selection, the system will be closed. You will receive a confirmation e-mail once your request has been processed.
If you have any questions, contact Volunteer Dining at email@example.com.