KNOXVILLE — The Center for Executive Education (CEE) in the College of Business Administration at the University of Tennessee, Knoxville, welcomes several new individuals.
Lea Anne Law joins the center as assistant director, Healthcare Business Solutions programs; Brian Wright joins as contracts and business manager for the center’s National Defense Business Institute; and Mark Bucco is the center’s new operations manager. Susie Hill was promoted to the center’s director of technology.
Law has spent more than 20 years at UT, both as director for communications and outreach for the University of Tennessee Graduate School of Medicine and previously as marketing manager for university outreach and continuing education on the UT Knoxville campus. She has received more than 90 international, national and regional awards for publication management, strategic planning, writing and creative campaigns.
Law brings extensive health care expertise to CEE. At the Graduate School of Medicine, she was responsible for on-site accreditation and certification compliance for continuing medical and dental education (CMDE); overseeing grant applications and financial management for certified CMDE educational activities for licensing health care professionals; writing, editing and producing institutional publications; public relations planning; and managing special events.
In 2008, Law was named a Certified Continuing Medical Education Professional (CCMEP) by the National Commission for Certification of CME Professionals Inc. The Accreditation Council for Continuing Medical Education approved her as a national site surveyor for continuing medical education providers seeking re-accreditation. In June 2009, she was selected as one of two site surveyors for the re-accreditation of the FDA and the U.S. Army. She also is one of about 80 Tennesseans currently accredited in the practice of public relations.
Brian Wright joined the center as contracts and business manager of the center’s National Defense Business Institute (NDBI). He is responsible for NDBI contract management, business operations and supporting research projects.
Prior to joining the center, Wright served as subject matter expert at SAIC, where he supported the business unit responsible for Department of Defense financial services. One of his major accomplishments was developing and teaching a “Basics of Public Sector Accounting” course to help educate new or current employees of the fundamentals of this core government process. In addition, Wright worked as a program analyst in strategic systems programs for the Department of the Navy in Arlington, Va., and RGS Associates Inc., a defense contractor, in Washington, D.C.
Wright brings experience and a proven track record of success in customer relations, contract management, personnel management and the ability to translate customers’ technical requirements into achievable goals.
Bucco is the Center for Executive Education’s new operations manager. He joined the center from Harvard Business School, where he served as manager, course consulting and marketing services for its executive education team.
Bucco specializes in operations management and, at Harvard, was instrumental in tapping into his team’s collaborative nature to develop a metrics-driven system that influenced the creation of new program content based on executive demands. He worked to develop a competitor analysis system to measure competitive pricing, program content and level of service.
Bucco also held management positions within American Airlines Inc. in the areas of scheduling, human resources, planning, sales and marketing and customer service. He worked as part of a team to design a state-of-the-art, multi-million-dollar airport facility for American Airlines’ terminal at Logan Airport in Boston.
Bucco completed the Achieving Breakthrough Service program at Harvard Business School and the Lean Applied to Business Processes program at UT’s College of Business Administration.
Hill joined the Center for Executive Education in January 2010 after earning her MBA from UT Knoxville. Although she came on board as assistant director of the professional MBA and leadership programs, she quickly was promoted to the center’s director of technology.
Hill is responsible for all technology and strategic IT initiatives across the center, including the development of a new website and customer relations management software application. She has provided innovative thinking and recommendations toward the use of technology throughout the entire UT College of Business Administration.
Hill brings over 15 years of web-based and information technology experience to the center. Before joining academia, Hill held several positions with Clayton Homes, including business architect and project manager and web developer. In those positions, she managed and led a $3 million process improvement initiative, facilitated technology upgrades for 4,000 users, and initiated a re-design of customer relationship management application for Clayton’s sales division. She also worked for Bechtel National, Inc., eLanguage (a former dot com start-up of The Learning Company), Computer Learning Center, First Tennessee Bank, and as an independent technology consultant in the nonprofit sector and with various multi-national corporations.
For more information about the UT Knoxville College of Business Administration, visit http://bus.utk.edu.
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C O N T A C T :
Cindy Raines (865-974-4359, craines1@utk.edu)