Updates and Information on Coronavirus (COVID-19)
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The time period to request a refund of any unused Flex Dollars is December 14–30, 2019. During this time, you will be able to log on to your MyUTK account, click the link in the “Important Messages” section and submit your refund or rollover selection for any unused Flex Dollars.

You may choose one of the following options:

1) Refund any unused Flex Dollars—Unused Flex Dollars will be refunded to you by check or direct deposit.

2) Roll any unused Flex Dollars into your spring semester Flex Dollars account—Unused Flex Dollars will be transferred to your spring semester Flex Dollars account and added to your $300 spring semester balance. For example, if you have a remaining flex balance of $50, your new flex balance will be $350. It will be viewable on your MyUTK account.

3) Roll any unused Flex Dollars into your VolCard account—Unused Flex Dollars will be transferred to your VolCard account, which can be used at any location accepting the VolCard account, including off-campus merchants. See where you can use your VolCard account.

4) Roll any unused Flex Dollars to pay spring tuition and fees—Unused Flex Dollars will be transferred and applied to your spring fees account.

If you have any unpaid fees for the current semester, your unused Flex Dollars will be first applied toward those fees before any refunds or rollovers are processed.

If you do not make a choice during the selection time period, any unused Flex Dollars will be transferred into your VolCard account and a $15 refund fee will be charged to the account.

Once a selection has been made, a confirmation email will be sent.

For more information, contact Vol Dining at utdining@utk.edu or 865-974-4111.