As a reminder, the time frame to request a refund of any unused Flex Dollars is December 9–31, 2016. During this time, you will be able to log on to your MyUTK account, click the link located in the “Important Messages” section and submit your refund or rollover selection for any unused Flex Dollars.
You may choose one of the following options:
1) Refund any unused Flex Dollars—Unused Flex Dollars will be refunded to you via check or direct deposit.
2) Roll over any unused Flex Dollars into your spring semester Flex Dollars account—Unused Flex Dollars will be transferred to your spring semester Flex Dollars account. This will be in addition to the $300 spring semester Flex Dollars, (i.e. If you have a remaining Flex Dollars balance of $50, your new flex balance would be $350). It will be viewable on your MyUTK account.
3) Transfer any unused Flex Dollars into your VolCard account—Unused Flex Dollars will be transferred to your VolCard account, which can be used at any location accepting the VolCard account, including off-campus merchants. See where you can use your VolCard account.
4) Apply any unused Flex Dollars to pay spring tuition and fees—Unused Flex Dollars will be transferred and applied to your spring fees account.
If you have any unpaid fees for the current semester, your unused Flex Dollars will be first applied toward those fees before any refunds or rollovers are processed.
If you do not make a choice during the selection time frame, any unused Flex Dollars will be transferred into your VolCard account (See option 3 above).
Choose your option carefully, because once you have made your refund selection that choice is final. You will receive a confirmation email once your request has been processed.
If you have any questions, contact Vol Dining at email@example.com.