Updates and Information on Coronavirus (COVID-19)
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When using Tmail from your browser, have you ever been writing an email and your session timed out? Based on user feedback, OIT will be expanding the default timeout for the public/shared computer option from 15 minutes to 1 hour. The timeout settings for the private computer option will remain 24 hours.

OIT will be implementing this change at midnight tonight, during the regularly scheduled maintenance window. Once the change has been made, you will have up to 1 hour when composing an email message before the system times out. If you need more time, you can choose the private computer option when logging into Tmail.

This change will only affect you when you are accessing Tmail from a web browser. It does not affect the Microsoft Outlook Client access.

If you have any questions about this change, please contact the OIT HelpDesk at 974-9900 or online at http://help.utk.edu.